OneStopSave privacy policy
This privacy policy tells you what to expect us to do with your personal information.
Our contact details
Email: hello@onestopsave.com
What information we collect, use, and why
We collect or use the following information for communicating with you; marketing purposes; service updates and understanding how users interact with our website to improve our user experience:
- Personal information such as names and contact details given when signing up for our newsletter
- Marketing preferences
- Website and app user journey information – this is non-personal information such as browser type, operating system and pages visited, collected automatically as part of your interactions with our website. (We may use cookies and similar tracking technologies to track the activity on our website and hold certain information, please see our Cookie Policy for further information.)
Lawful bases
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
- Consent
Where we get personal information from
- People directly
How long we keep information
We don’t want to keep your information for longer than necessary, we will keep the personal information you submit to us through the website for a period of 5 years from the date you last opened an email from us.
Third-party links
Our website contains links to forms and websites that are operated by our partners in order to provide comparison services. We may also display affiliate links to third-party websites. We have no control over the terms & conditions and privacy policies of our partner or affiliate websites, which may differ from our own.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Changes to this privacy policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated: 18 April 2024